Privacy Policy

PRIVACY POLICY

Last Updated: 5/9/2017

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY AND BY ALL TERMS, POLICIES AND GUIDELINES INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.

Overview

Aquana, LLC (“AQUANA”) collects personal information from you in order to process your transactions, to provide customer service, to assist in improving Aquana’s products, services and technologies, to communicate with you and to tailor your experience on the Aquana website (the “Site”) to your particular interests and preferences. Protecting your privacy is important to Aquana, and by ensuring that you are knowledgeable and understand Aquana’s Privacy Policy, Aquana can provide you with better service.

What information Aquana collects

The Site has several features that automatically collect information from users (i.e. cookies, action tags, and other data collection methods), and Aquana has several areas where you can submit information (i.e. Order Now). When you visit the Site, certain kinds of information, such as the referring website, your IP address, browser type and language, and access times, may be collected automatically as part of the Site’s operation. Aquana also may collect navigational information in connection with your use of the Site.

Personal information (e.g., your name, email address, etc.) is requested and collected on our contact forms in order to allow you to submit communications to us. You may always choose not to provide personal information, but by doing so, we will not be able to receive any communications form you.

Communications with our customers

Aquana may send transaction-related communications to you such as welcome letters, billing reminders, and purchase confirmations. Aquana may also send you surveys or marketing communications to inform you of new products or services, or other information that may be of interest. If you do not wish to receive marketing communications, you may set your preferences accordingly or follow the “unsubscribe” instructions included within each email communication. You will continue to receive transactional or account communications regardless of your decision not to subscribe to marketing communications. Aquana respects your right to make choices about how Aquana may use and disclosure your personal information. If at any time you decide that you do not want to receive marketing communications from Aquana, please let Aquana know by sending an email to website@aquana.com.

Sharing of Your Personal Information

Aquana does not share your personal information with any outside parties, except as otherwise described herein and in any other agreement you may enter into with Aquana.  Information about Aquana’s customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company.

Aquana reserves the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of Aquana’s company, employees, customers, or the public.

Personal information collected by Aquana may be stored and processed in the United States or any other country in which Aquana or its affiliates or agents maintain facilities, and by using the Site or Aquana’s, you consent to any such transfer of information outside of your country. Aquana abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. If you would like to exercise any of your data protection rights (including the right to have your personal information deleted), please contact Aquana by sending an email to website@aquana.com.

Security of Your Personal Information

Aquana follows generally accepted industry standards to help protect your personal information. For instance, when you enter sensitive information (such as a credit card number) on Aquana’s registration or order forms, Aquana encrypts that information using secure socket layer (SSL) technology. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Aquana strives to protect your personal information, Aquana cannot guarantee its absolute security.

If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.

Children

Aquana does not intend to solicit or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site, including without limitation, any interactive areas of the site.

Links

Aquana may link to third-party websites that have different privacy policies and practices from those disclosed here. Aquana assumes no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

Changes to This Privacy Policy

Aquana reserves the right to change the terms of this privacy policy at any time. When Aquana makes changes, Aquana will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how Aquana will use your personal information, Aquana will notify you by prominently posting a notice of such changes here or on Aquana’s home page, or by sending you an email. Aquana encourages you to review this policy whenever you visit the Site.